Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,904 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      3.0
      Feb 11, 2022

      Out of touch leadership

      Network engineer iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good 401k and health plan, free internet and cable. Good mid management and departmental directors depending on what department you are in.

      Cons

      Leadership is severely out of touch with the current events. The majority of the workforce can work from home and are actually much more productive at home. Losing a lot of very talented employees due to no flexibility when it comes to work from home. We are also having a very hard time hiring smart and talented people due to the company policies

      1.0
      Jan 29, 2022

      Beware I’m trying to help

      Fraud investigator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clean work environment, remodel building.

      Cons

      Micromanagement, can’t use the restroom when you need to, does not like to promote within, a lot of secret and hush-hush nepotism in this department. The Fraud department has their own HR department which is just one person. There job is to buffers anything from getting to the real HR department or corporate, because it’s so corrupt. It’s the Fraud Department but they treat it as though it’s a call center. There’s a service level, QA and a grading system every week that they’ve made up that is unrealistic for agents to actually conquer. If you don’t do a good job with that grading system within 3 to 6 months of shift changes. So your work life balance changes every 3 to 6 months. If you want to be upset every day by policies and procedures . If do not care about not having a moment to catch your breath In between calls and not allowed to gather your thoughts in between calls, apply. I’m telling you this so that you run and run fast.

      avatar
      Spectrum Response
      4y
      The behavior you have described is alarming and does not represent the training or values we strive for at Spectrum. We will share your comments with our leadership team, but if you know of a specific instance of this occurring, we would appreciate you taking the time to submit a formal report with our anonymous third-party EthicsPoint service at 1-866-384-4277 or https://chartercommunications.ethicspoint.com. Thank you for your help resolving this very serious matter.
      1.0
      Nov 19, 2021

      A bunch of Racists

      Director of finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      A bunch of racists and the coffee

      Cons

      The CEO is a known racist. The management drops racial slurs Segregated Harsher on Minorities Bigotry

      Viewing 121 - 123 of 18,904 Reviews
      Related searches: Spectrum jobs | Spectrum salaries | Spectrum benefits | Spectrum interviews | Spectrum conversations
      ReviewsSpectrum reviews

      Glassdoor has 19,985 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.