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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,904 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Sep 5, 2018

      Old School, Authoritarian Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some nice, earnest people here who really want to - and can - do good work if given the chance.

      Cons

      Extremely traditional culture. Think formal dress and zero work-from-home. Many, many layers in the org chart. Leadership focuses on the minutiae at all levels. The tactical wins over the strategic every day. Your worth is judged by the ability to execute bad plans, not create good plans.

      2.0
      Aug 28, 2018

      Disgruntled

      Customer service representative iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Complementary services, insurance, relatively relaxed atmosphere with coworkers.

      Cons

      Extremely poor communication between departments. The company quite frankly does not know what it's doing. Releases content and equipment prematurely and as a result it's broken. Customers suffer therefore employees suffer. Which makes employees look like doofuses because we ARE spectrum to them. Sick days really cant be used much without it going against attendance, making them relatively pointless.

      3.0
      Aug 4, 2018

      Stepping Stone

      Hfc designer i
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free cable (out of footprint account if you aren't in their market area) and free internet (if you're in their market area). - Good benefits. - Meet a lot of different people throughout the company.

      Cons

      - Strict hours - you have to punch in and punch out . - Sub-par to crappy pay. - Promotions are based more so on production/your daily metrics, rather than merit and good-quality work. You truly are just a number to them. - High turn-over rate. - Advice on a better way/process of doing things for design are almost completely overlooked. You are told that you should give evidence/examples of why something doesn't work, and they will thank you, but then nothing is ever done about it/implemented. Nothing, in this respect, changes. *The only reason "Compensations & Benefits" gets 3/5 stars is because the benefits are pretty good. I would give the pay 1.5-2/5 stars.

      Viewing 139 - 141 of 18,904 Reviews
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      Glassdoor has 19,985 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.