Spectrum reviews

3.3

52% would recommend to a friend

(18,909 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Feb 28, 2017
Recommend
CEO approval
Business Outlook

Pros

There are pockets of good people at the company, but they seem to get lost in the political turmoil from management (notice I did not say "leadership").

Cons

Management is not flexible in thinking, or open to the expertise of others, if it conflicts with their (old) ideas. Creating a toxic and abusive work environment is allowed (HR turns a blind eye). There are no priorities or clear communication of work priorities, so lots of people end up doing busy work and creating process roadblocks for those who are trying to advance features for customers.

3.0
Jan 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Good Pay and the potential to rebuild the company in to a 1st class provider serving the customers and employees. Because of the potential of where I see this company going post-merger, I do recommend this company - this thought may change over the next year!! Be cautious but ready to do your part when you are making your decision to work here!

Cons

Upper management seems to not care about getting quality talent - if they cared, then my post would be clear with that thought. Human Resources has been horrible in their handling of relocations and hiring qualified personnel; this may be due in part to Executive Leaderships dismal handling of the merger process (e.g., lack of constant communication to all employees within vertical, repeatedly bad salary/relocation packages distributed out to the same employees causing low morale/high concerns for those willing to relocate, employees held from other internal opportunities even if simply relocating under the same position, etc) . The issues listed above are not difficult to avoid, even in a large merger such as this one, but it must be approached with patience and extreme clarity by Executive Leadership and their middle management. An external HR/Recruiting agency should have been brought in immediately during the tale end of the business merger process to understand the post-merger company and therefore assist in the relocation and hiring process... There are other concerns that needed to be addressed to allow the merger to go better than it has, but its too much to include here. Executive Leadership are not willing to detail the entire bonus structure until 2018 which is odd and a huge concern for those who had a bonus structure pre-merger!

4.0
Jan 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Potential to make good money/ Great Co workers And an Amazing home/life balance. Decent benefits & base pay

Cons

Got in at a great time and made some great money but there is no money made on upgrades, no residuals, and no repeat business. You must have referral agents in order to be successful because that's the only way to sign new businesses. Every month you start over with 0 sales so if you have one bad month it could throw you off for months. Commission changed 3 times in one calendar year and got worse every time. Major serviceability issues. You get paid on installs not on what you sell so essentially your paycheck is in someone else's hands. No real advancement opportunities. One month you are a hero the next you are trash but hey that's sales so you know that going in

Viewing 151 - 153 of 18,909 Reviews

Glassdoor has 19,990 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.