Spectrum reviews

3.3

52% would recommend to a friend

(18,926 total reviews)
avatar

Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Jul 20, 2015

Tech Support

Recommend
CEO approval
Business Outlook

Pros

Free Cable, phone, and Internet

Cons

8 hrs a day of sitting and being on phones to unhappy, name calling customers

2.0
Jul 18, 2015

Wouldn't wish the experience on anyone.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good camaraderie with co-workers. - Medical benefits were great - In-building exercise facility

Cons

- Sr. Management places unrealistic metrics for all the things they ask front line to do. - High stress environment. Coming from both management and customers on the line. - Want a technical career? Don't come here. Management shifting to scripts and automation. No using your mind to take care of people's problems.

2.0
Jul 18, 2015

Not great

Recommend
CEO approval
Business Outlook

Pros

Health benefits, 401k, paid time off, sick time, Internet access when working, mostly enjoyable coworkers, always the same set daily schedule.

Cons

Management is not cooperative with health issues. Unhelpful human resources department. Commissions aren't as promised when starting. Hot seating

Viewing 18277 - 18279 of 18,926 Reviews

Glassdoor has 20,008 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.