Spectrum reviews

3.3

52% would recommend to a friend

(18,901 total reviews)
avatar

Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,901 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Mar 12, 2014

Employees are just a number

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of OT available

Cons

Only mgmt employees are recognized and other office personal not on salary positions are overlooked and not recognized by senior mgmt and corporate office.

3.0
Mar 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Great training. There is an extensive on boarding program that was very helpful to our agents that may have not had a ton of technical experience.

Cons

Lack of approachable leadership. If you didn't work 8a-4p you could forget about having anyone to ask if you had a question or problem, especially Human Resources. While I understood that someone couldn't be there everyday all day, that didn't stop the questions and problems from happening. It was a 24x7 center and management and HR was gone by 5p.

Viewing 18613 - 18615 of 18,901 Reviews

Glassdoor has 19,982 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.