Spectrum reviews

3.3

52% would recommend to a friend

(18,921 total reviews)
avatar

Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,921 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Jun 26, 2009

Charter is a great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am very satisfied with my job at Charter Communications. I have worked here for many years. I would recommend Charter to anyone.

Cons

Our recent bankruptcy has increased stress in the company. We are all concerned about the future of our jobs.

5.0
Feb 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Compensation & Benefits, career opportunities and Recognition & Feedback. Charter is a wonderful company to work for and I have worked there for quite awhile now. I started on the phones back in 2000 and due to my willingness to learn and grow I was quickly promoted in the center I work in. Charter believes in your personal growth and developement and management works endlessly on coaching and training. Charter has made me a professional not only in my current position, but also in life. Again it all goes back to the great training, coaching, and opportunities to move up the ladder. Thank you Charter!!!

Cons

Lots of debt. Unsure future. That's the only downside I can see at the moment.

2.0
Dec 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Free cable, and opportunity for commission. The ability to work second shift if need be. Young workforce. Most employees went out after work to let off steam. The average age seems to be 21 years old there.

Cons

No guarantee of schedule. Schedule changes atleast twice a year. There is no training once out of the 4 week training period. Supervisors are not great at leading or listening to employees. Constant worry about Charter going bankrupt. Sales reps are tied to the phones during work hours. Goals set do not take into account the need for restroom breaks or customer needs.

Viewing 18622 - 18624 of 18,921 Reviews

Glassdoor has 20,002 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.