Spectrum reviews

3.3

52% would recommend to a friend

(18,919 total reviews)
avatar

Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,919 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Nov 26, 2011

Widespread Layoffs came as no surprise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping people in the community with technology issues was very gratifying. I actually had people come up to me and say thank-you for helping them fix their Internet during promos etc.

Cons

Unfortunately, Charter lost that hometown and sense of community when they consolidated jobs into specific locations. The community has since moved on to other means of cable and data becasue there is little to no presence locally anymore.

2.0
Jun 4, 2017

Systems Engineer

Recommend
CEO approval
Business Outlook

Pros

Pay and Benefits are decent, not great but semi-competitive.

Cons

Leadership cares not for the employees. You will not have a training or a career pathing plan. You will be asked to do random things like move across the country or you don't have a job anymore. Cable-box TV is still their primary cash cow by far, and the days of cable-boxes are numbered. Many people have already cut the cord and the percentage of cord-cutters is growing. If you go to work for this company be smart and get in on the Internet Service Provider side of the business as that business line is not going anywhere anytime soon. The networking engineer piece of the business will be very important for years, if not decades to come, but the Cable TV side is a dead end business. Over the Top solutions are overwhelmingly consuming market share.

1.0
Feb 18, 2023
Recommend
CEO approval
Business Outlook

Pros

You won't be laid off or fired without a serious amount of paper work first. Fairly stable industry. Large installed base of customers which offers some stability Good medical/dental PTO is comparable to elsewhere. Mostly good work life balance. As long as you are doing an average job you can come and go as you please.

Cons

- Corporate goals are not clearly communicated and seem to change to fit the situation during bonus time. (Conveniently we didn't meet our "aggressive revenue and EBITDA" targets... these goals were never communicated so how do we know?) - Senior execs have not realized that the company is sliding into being a utility. - Seems like they think that offering cable services is still sexy and worth a premium. (hint.. it's not) - CEO goals are not achievable with the current culture. I agree with the goals to implement new technology, but the method and timing reveal a lack of understanding of the morale of the workforce. - Mid-level management is rife with incompetence, retaliation, bitterness, politics, and greed. SVPs seem to think their job is to play personal politics and create silos - WFH policy is inconsistently applied and since there is no holding managers accountable to managing well the policy seems to punish the individual contributor because managers don't hold their own teams accountable. - Many groups have leaders (Director, SrDirector, VP, GVP, SVP) who regularly use retaliation and intimidation to shift blame for their own incompetence and bad decisions. - Spectrum is NOT a pay for performance company. It's not worth it to expend extra effort to stand out. Everyone will get the same (very low) raise each year (regardless of impact and performance to goals). In other words, the people who clock in at 9 and leave a 2 will get the same increase as someone who works 7 to 7 and produces 100x more.

Viewing 18652 - 18654 of 18,919 Reviews

Glassdoor has 20,000 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.