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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,881 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Career opportunities

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Sep 28, 2011

      Fair, but slow

      Broadband technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working outside, independence to do your job, company vehicle, tools, Fun co-workers, Direct supervisors are usually promoted from within, so you have a guy who has "Been there, Done that" fighting for you with upper-management.

      Cons

      Poor training, Upper Management looks down on employees,Corporate reserves right to monitor your personal equipment on lease from company, unorganized work day, get 2 hour jobs dropped on you 5 minutes before your day is over nearly every day.

      1.0
      Sep 27, 2011

      No Growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You receive complimentary service when living in service area. Benefits are not that expensive. Very laid back atmosphere and not micro managed.

      Cons

      So many. The pay primarily. No opportunity for growth. Upper management does not deserve their position especiallt being they dont know many functions.

      2.0
      Sep 23, 2011

      Great Job For Entry Level People That Are Great At Selling

      Broadband technical specialist i
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Awesome job for people that put sales above customer service -Good starter job out of HS and college -Great benefits -Decent pay -Co-workers are generally kind and fun to talk to -Free cable, internet, and TV, pretty much

      Cons

      -Has too much of a Sales focus though its supposed to be technical and customer service related -Inappropriate solutions to turning their functions away from being the FIFTH most HATED company in America -Rules and prices are constantly changing -Good employees and management are forced out because of greed and lack of better guiding -Constant turnover means that when you are there a year, it means you've been there for like "100 Charter years"; also means co-workers you've grown close to have left -Management pretends to care, but they clearly and honestly don't

      Viewing 18808 - 18810 of 18,881 Reviews
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      Glassdoor has 19,961 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.