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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,881 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Career opportunities

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Oct 29, 2011

      Money Maker, Fun Experience and just a great place to come in and spend the day meeting people.

      Broadband technician iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I liked all the benefits including and not limited to, New trucks, free services, data phones and equipment, taking the truck home, all the chances are given to you for promotions, for example the more certifications you take and pass (which are paid by employer) you get promoted which is at least one dollar raise, also get merit raise and ten to twenty five cent inflation raise. If you trained and know what you doing , you drive around all day unsupervised, making friends and money. Supervisors are hands off and easy going ready to help ion job sites and or by phone!!! Salary example: first year $22,000 and $38,000 by my third year including overtime!!!

      Cons

      A lot of people come to work there for just a job, creates a customer service issue and a bad report for company. People in area frustrated by return calls to come out and fix issues more then once.

      4.0
      Oct 28, 2011

      Charter is a pretty decent place to work... It was anyways..

      Broadband technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of room for promotion. Great amounts of feedback and a sense of pride in doing a good job. A great "team" feeling. Promotions based on performance more than seniority. Plenty of recognition in doing a good job. Clean but casual atmosphere with a lot of diversity. Great pay for the type of work.

      Cons

      Management seems to make drastic changes every month or so and is always moving around, once you get to know your supervisors name you have a new one. Doesn't feel like upper management really cares about the center in Louisville at all even though it's the flagship center. Sales are pushed which is acceptable at times but seems to overshadow actual technical support abilities after some time.

      Viewing 18805 - 18807 of 18,881 Reviews
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      Glassdoor has 19,961 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.