Spectrum reviews

3.3

52% would recommend to a friend

(18,919 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,919 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Sep 8, 2022

Exactly what you'd think

Recommend
CEO approval
Business Outlook

Pros

-Have had very high turnover so more encouraged to promote within the last year -Decent health benefits + cable discount

Cons

-Pay is well below industry averages- those who left in great reshuffle made roughly 20K more -Old school mentality, just as you'd think it would be with a cable company. Limited flexibility, by the book raises, individuals with tenure aren't always qualified. -Poor culture, Sales can treat you like the enemy

3.0
Aug 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay, 401k, retirement, insurance, vacation time, sick and personal time. If your stats are good, you dont have to work holidays. Was able to work from home. Met a lot of cool people including supervisors & management.

Cons

Repetitive, it gets super busy to where you can't even take a sip of water or breathing time in between calls. Short staffed on weekends. Almost impossible to get days off on weekends. They are really strict about breaks and lunch. Systems take a while to load and takes time away before you clock in. Have to be there way before or turn on computer way before or else you'll be late. Customers can be super rude.

2.0
Aug 9, 2022
Recommend
CEO approval
Business Outlook

Pros

The $20/hr pay and benefits. Literally it. You get discounted cable and internet but there’s always an outage so you never enjoy it.

Cons

I wouldn’t want to be a customer much more than I wanted to be an employee. Micromanaging leadership, no bonuses, you can still get attendance points for using your PTO, outdated work practices.

Viewing 250 - 252 of 18,919 Reviews

Glassdoor has 20,000 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.