Spectrum reviews

3.3

52% would recommend to a friend

(18,918 total reviews)
avatar

Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,918 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jan 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Paid training Easy to get hired Most people come for the paid training and quit when they get the horrendous schedule. Parking lot at flushing location, only $25 per week. So many diversity and spirit events to compensate for the low pay, bad shifts, and zero benefits. Alot of free junk and merchandise to compensate for low pay, bad shifts, and crappy benefits.

Cons

Terrible schedule Cant request days off Ghetto environment No work life balance Little to no benefits After 30 days when you get holidays and sick days, you cant even use them, never approved, constantly asking for sick notes from doctors, no privacy about your personal life or medical issues. Paychecks constantly late or sporadic!! How can such a big company be so unreliable with direct deposit? You barely pay people enough to afford to work there.

avatar
Spectrum Response
3y
Thank you for your valuable feedback. We know that positive, supportive leadership can make all the difference for a successful career. The experience you describe is not in keeping with our company values. When some employees do not comply with policies or create a hostile working environment, it hurts us all. We have taken note of your comments and will share them with our leadership.
3.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits. free cable, internet, phone... 401k match, etc. seriously, the benefits are really quite good. Dress code has relaxed and while still somewhat business casual, you can now wear jeans. They are starting to encourage employees to more and more apply to other internal positions so there is more career growth for the employees. There is direction to unify and stop tool spread, while looking to use more modern technologies and drop outdated programs and tools. This is promising for any company that prides itself on its technology.

Cons

Charter is already starting to claw back on WFH. we only were allowed 2 days WFH, but they've updated it for 2022 to be 3 days "in office". take a sick day, PTO, or holiday? Now your WFH less that week or none. We also have to track every WFH day in our time tracking software and they are validating that with monitoring where you are logging into the work network. There is no trust here and they are treating us like children for a benefit that was already worse than most of the major competition in the area. Office culture is very vanilla, this is probably not a job where you are going to make a lot of friends and grow your social network outside of work. Lots of "not my problem", you'll need to complain loudly or find "your person" on key teams to get any blockers resolved. There are definitely some office politics at play, and recent re-orgs haven't all been handled very well. Some groups have leaders that are very obviously trying to build their empire. This is probably unavoidable at any large corporate company though. I would like to see more encouragement to give back to the open source community.

2.0
Sep 13, 2022

Both positive and negative

Recommend
CEO approval
Business Outlook

Pros

Positive - get a good manager who cares about you as a person and your success, otherwise, to other managers, you are just a number and not valued. Pay is good. Work can be challenging and interesting.

Cons

* Can be a very tough environment to work. * There is a LOT (a LOT) of turnover - not in just one area but in multiple areas. People leave, take their knowledge with them and go find better opportunity elsewhere. * Lack of good onboarding. * Lack of clear communication. * Some bosses are toxic and try to manage via negative comments and try to embarrass you in meetings with your colleagues. * Lot of reorganizations. People get moved around like pieces on a checker board. (This is bad if you finally find a good manager...you'll eventually get moved). * Need more true Agile development. "Agile-Fall" is their term for trying to mix the two methodologies together. That won't work. People who don't know Agile are going to be really confused. * The company and most/if not all departments are against working remotely. Some departments have a hybrid schedule but the days you work in office is CLOSELY monitored. close to being Micromanaged. If you want the freedom with your schedule - this company is not for you. If you have days planned to have the roof fixed -for example, you have to switch your work from home day to be the day they fix the roof....or take that day off. Doesn't sound bad but each day you work from the office, it is monitored. * Company needs to figure out how to keep people at the company and decrease the turnover. when there is constant turnover, it is hard to keep a team together with good dynamics. It is constantly changing when people keep leaving.

avatar
Spectrum Response
3y
Thank you for sharing these comments with us. Your feedback helps us better understand employees' needs and experiences, and better informs us about how we can support them and their families. Thank you for helping us toward those goals.
Viewing 247 - 249 of 18,918 Reviews

Glassdoor has 19,999 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.