Spectrum reviews

3.3

52% would recommend to a friend

(18,921 total reviews)
avatar

Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,921 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jan 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits, opportunities to move up, pay

Cons

Ever changing metrics, it’s hard to move up, there’s absolutely no work-life balance in the company. From field techs working from 7a-11p, dispatch working the same hours, customer service is 24/7, retail is now having longer hours due to mobile launch. Sales and Sales Support is also working long hours; it’s nearly impossible to achieve a balance. Dealing with abusive callers Dealing with the stress of making rank as stats now Dealing with influx of self-installs with AHT of 8mins The point is there’s more cons than pros and I find myself at a standstill.

5.0
Jan 3, 2019

Collaborative Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

everyone works hard and helps one another

Cons

No flexibility to - even on occasion- work remotely

2.0
Nov 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Free TV, internet and phone service.

Cons

Their sales goals are not realistic. They only pay $14 an hour plus commission. You must sell 20 video sales to get paid commission. Internet sales do not count and you are not paid commission for internet sales. You have to work until 7 pm. They track you by GPS using an Ipad. Must carry a heavy table every day to your buildings to do a daily lobby event. Can only get credit for sales that come from your turf.

Viewing 292 - 294 of 18,921 Reviews

Glassdoor has 20,002 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.