Spectrum Rochester reviews

2.8

51% would recommend to a friend

(72 total reviews)
avatar

Chris Winfrey

26% approve of CEO

45% positive business outlook

Employees in Rochester have given Spectrum a rating of 2.8 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most employees have an average working experience in Rochester. The Spectrum employee rating in Rochester is 22% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

72 reviews
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are phenomenal, can't beat them. I met SOME good upper management in my time there. Decent pay and growth opportunities at least there used to be.

Cons

Micromanagement to the extreme. Managers don't make any commission off of their reps unless the sales numbers pass a certain threshold. Managers also are unable to recruit or interview reps but are held responsible for an EXPECTED head count, not the headcount you actually have. For example, I would be slotted for 10 reps, but due to poor recruiting and hiring, I would only have 6. In order to not be written up, my team had to somehow sell for 10 rather than the 6 they are. Anytime someone was on a leave of absence, they counted toward your expected quota as well!

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Glassdoor has 20,075 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.