Spectrum Rochester reviews

Changing commission status to suit companies expectation.Poor customer service in billing departments

Based on my media sales track record, I was hired as a Senior Media Sales Account Executive but with a much higher guaranteed draw for the first year than the norm - but with the caveat of selling only to brand new clients. 4 months into the job, when I missed my monthly sales quota one month (based on draw), I was told that if I didn't make it up the following month, then I would be out of a job. When I mentioned that I had made it the previous 4 months, and supposedly had a year to build up a new book of business - I was told that things had changed in management's expectations, and I had better make up the billing. Very high pressure and unethical in terms of how the job terms and expectations were presented to me. Would not have accepted the job with those new terms as pretty unrealistic.