Is Spectrum a good company to work for as a Store Associate?

Store Associate professionals working at Spectrum have rated their employer with 2.5 out of 5 stars in 29 Glassdoor reviews. This is a lower than average score with the overall rating of Spectrum employees being 3.3 out of 5 stars. Search open Store Associate Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Store Associate interview questions at Spectrum .

Does Spectrum pay Store Associate employees well?

Store Associate professionals rate their compensation and benefits at Spectrum with 1.7 out of 5 stars based on 29 anonymously submitted employee reviews. This is 76.4% worse than the company average rating for salary and benefits. Find out more about Store Associate salaries at Spectrum.

How happy are Store Associate professionals working at Spectrum?

4% of Store Associate employees at Spectrum would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Store Associate professionals have also rated Spectrum with a 1.5 rating for work-life-balance, 4.1 rating for diversity and inclusion, 1.9 rating for culture and values and 1.6 rating for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (474) , Inbound Sales Representative (394) , Account Executive (372) , Sales Associate (363) , Retention Specialist (356) , Field Technician (353) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (245) , Outside Sales Representative (219) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3309 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 620 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 325 reviews)); "Good training and stability within" ((in 315 reviews)); "The pay is good and it's great to get commission too." ((in 305 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1194 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 380 reviews)); "Bad managers and don’t care" ((in 276 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 264 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 252 reviews))

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Spectrum

Spectrum Store Associate reviews

2.5

4% would recommend to a friend

(29 total reviews)

Chris Winfrey

21% approve of CEO

5% positive business outlook

Ratings by category

4.1

Diversity & inclusion

1.9

Culture & values

1.7

Compensation and benefits

1.6

Career opportunities

1.5

Work/Life balance

1.4

Senior management

Store Associate employees have rated Spectrum with 2.5 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Store Associate professionals have an average working experience there. Spectrum is rated 30% below average by Store Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

29 reviews

3.0

Oct 2, 2020

N/A

Store associate

Recommend

CEO approval

Business Outlook

Pros

Laid back, easy job, free services

Cons

Angry customers, stressful at times

Spectrum Response

Thank you for your review! We understand it can be difficult supporting customers who are experiencing service issues. We admire the professionalism and consideration you dedicate to finding positive resolutions.

1.0

Mar 22, 2020

Terrible company. Does not care about employees. No order whatsoever, stay far away

Store associate

Recommend

CEO approval

Business Outlook

Pros

I honestly cant think of any

Cons

Company values profit over people. Nothing is in order on the retail side. They jumped the gun on mobile launch.

Spectrum Response

We care about what past employees have to say and appreciate you taking time to provide us with feedback. As a company, we strive to align our goals with employees' experiences, and it's important for us to understand misalignments so we can work toward a positive resolution.

2.0

Feb 24, 2020

Hope you don't want a life outside of work

Store associate

Recommend

CEO approval

Business Outlook

Pros

Pay is good and bonuses if you can make commission but sometimes goals are set too high.

Cons

Company doesn't care about employees anymore...starting extending hours and opening on holidays.

Spectrum Response

Thank you for taking time to provide us with feedback. We strive to align our vision with our employees' experiences. When those things are not aligned, it's important for us to understand why so we can work toward a positive resolution.

Viewing 16 - 18 of 29 Reviews

Jobs at Spectrum

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

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Spectrum Store Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

N/A

Terrible company. Does not care about employees. No order whatsoever, stay far away

Hope you don't want a life outside of work

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