Spoonflower reviews

2.8

28% would recommend to a friend

(91 total reviews)
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George Chao

27% approve of CEO

23% positive business outlook

Spoonflower has an employee rating of 2.8 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Spoonflower employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

91 reviews
5.0
Jan 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Fun, inclusive, hard-working, family-oriented, values females in leadership roles, and enables creativity through commerce, and places a high value on community.

Cons

growing can be a bit painful, but it is also incredibly exciting and challenging

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Spoonflower Response
5y
Thank you for your feedback. The pros you list about working at Spoonflower are the foundation of how we conduct our business and make decisions for our customers and employees. Of all our managers, 85% of them are women; our executive team is 63% women. We are very proud of our work in this area and appreciate the efforts you make in supporting these values.
4.0
Jan 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Low stress, casual dress code, free food, creative people work here, and a few perks (free fabric)

Cons

Low pay, no transparency in job pay/advancement

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Spoonflower Response
5y
Thank you for your feedback. I am sorry that it didn't work out for you at Spoonflower but I appreciate hearing your thoughts about your experience. Spoonflower believes in a total compensation and benefits strategy when it comes to pay and managing compensation. This means that we strive to make sure all of the components of employee compensation - hourly rate/salary, short-term incentive, benefits, long-term incentives - work together to create a total compensation plan that is not only competitive but that leads the talent market in which we compete. I know how important base pay is for everyone - it is what pays the bills. The value of your compensation is far more than just your base pay, though, and we try to make sure all employees understand the financial value of all the support we provide. For example, did you know that Spoonflower pays 100% of the medical premiums for employees and their families? This is hundreds of dollars a month that stays in your pocket. And, in addition to that, we pay for about 95% of all medical expenses an employee might incur in a year. So, an individual employee would pay, at most, $550 in a year for all medical expenses. The value of our medical plan is significant. You are probably aware that we paid a performance bonus to all employees in June of 2020 and are getting ready to pay another one. This is additional cash compensation in your pocket. We recently introduced a long-term incentive plan for all regular employees as well. Spoonflower takes a holistic approach to compensation, protecting and supporting our employees in many facets of their financial health. Your cash compensation makes up just one component of your total compensation. Regarding job families, I agree that enabling employees to understand the opportunities available to them at Spoonflower and how they can advance is very important. We are in the final stages of a market study of our operations jobs which will result in the development and implementation of career ladders, with associated pay ranges, for our Operations team. A study such as this one will be done for all of our functional areas. Your advice is meaningful and relevant and we're already on the way to advancements and development in the areas you have outlined. We wish you all the best.
2.0
Jan 10, 2021

Wouldn’t recommend long term

Recommend
CEO approval
Business Outlook

Pros

Lots of cross training and grow within the company, would look good on a resume if you could make it long enough to be promoted Health benefits (if offered full time after temp) are really good Plenty of opportunity to work overtime including time and half and double pay during busy times You aren’t micromanaged, but are expected and trusted to do your job Quality amenities like coffee, sodas, gatorades, free lunch on Wednesdays, and a monthly free fabric allowance Dresscode is progressive, whatever is safe and comfortable to work in is acceptable They will provide N95 masks upon request, and sometimes offer free Covid testing

Cons

Compensation is the same no matter what position within entry-level you are doing, and some are much more physically demanding than others Some employees are kind, respectful, and supportive, and many (especially the supervisors/team leads) are clique-ish and alienating, often times displaying passive aggression, pettiness, or subtle hostility, making for an uncomfortable and toxic work environment Decisions regarding your ability to move up in the company are made by managers who are often unknown or inaccessible due to the confusing nature of the hierarchy, and are often based solely on what the supervisors/team leads report to the managers about you Inequality with regards to exceptions made for some employees, including health and safety requests due to physical limitations They prioritize employees who will keep their heads down, mouths shut, and appear unquestioningly loyal over employees who take initiative, make suggestions for improvements, and expect better for themselves and everyone else Behavioral expectation discrepancies are based on favoritism and equate to hypocritical or unfair judgments and standards Small occasional improvements are a positive, however, the almost constant internal changes regarding how things are to be done creates prolific inconsistencies making for an unpredictable, hectic, and unnecessarily stressful work environment Not quite as eco-friendly and sustainable as they’d like to appear, as they prioritize fast paced output over quality work

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Spoonflower Response
5y
Thank you for your feedback. It is important that we hear everything about our employee's experience working at Spoonflower. Although I am disappointed to read your comments, having them helps us to continue to provide support to our employees. Employee health and safety is our top priority and always has been. All of the decisions we make at Spoonflower are made with intentionality around safety. All employees have equal access to the interactive process of requesting and determining reasonable accommodations. Your comment around ensuring that employees understand the work environment prior to accepting a job is extremely important. We agree that it is critical to the success of all applicants and employees to understand the work that is encompassed in our production environment. Pre-pandemic, all candidates were given an extensive tour of our facility and the physical and environmental requirements of the jobs were discussed at length and in detail during the interview process. We talk with the candidate about their ability to perform all the essential functions of the job. We do our best to make sure they have a realistic preview of what it means to work in a factory and that they feel good about coming to work for Spoonflower. Although candidate tours are on hold right now, all other components of the process are in place. Last year, we had a large temporary employee population who had the ability to actually work in the job before accepting a regular full-time role with us. There couldn't be a better introduction to our jobs than to actually perform them! We will continue to grow our operations team this way and we feel strongly that this will help new employees better understand the production nature of our operations team. All of that being said, if an employee finds they are having difficulty with performing the essential functions of the job for any medical or health related reason, we enter into the interactive process of finding reasonable accommodations equally with all employees. You have laid out a lot in your comments and while I can't address them all here, I am happy to talk with you in person about your experiences. At its core, Spoonflower is a performance driven company. Decisions about employee advancement, compensation and career opportunities are based on employee performance and our ability to provide opportunities for employees is based on company performance. Employees who are performing at or above expectations are recognized and rewarded. Thanks again for your feedback. We appreciated the time you gave to Spoonflower and wish you all the best.
Viewing 61 - 63 of 91 Reviews

Glassdoor has 98 Spoonflower reviews submitted anonymously by Spoonflower employees. Read employee reviews and ratings on Glassdoor to decide if Spoonflower is right for you.