Spoonflower reviews

2.8

28% would recommend to a friend

(91 total reviews)
avatar

George Chao

27% approve of CEO

23% positive business outlook

Spoonflower has an employee rating of 2.8 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Spoonflower employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

91 reviews
3.0
Sep 9, 2020

Creativity or chaos? Depends on the day.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Unique environment with lots of interesting, creative people who keep this place running some days through sheer passion and motivational alone. - Spoonflower has a flexible approach to internal movement within the company. A hard-working employee hired even at the very bottom can get opportunities for cross-training. Many longtime employees have served in multiple departments, bringing their unique perspective and experience along the way. - Two especially good benefits: solid health coverage and the creative allowance, which gives employees a monthly stipend for free fabric.  - This company has so much possibility and the future looks bright. The new CEO seems dedicated to making great improvements and fixing past inefficiencies.

Cons

- Pay adjustments need to be seriously considered. The pay on the operations side is embarrassing and it seems the only way to make a future here is to get transferred as soon as possible into an administrative role. This is strange considering this company is nothing without our print staff. There are also discrepancies in pay in various departments. And if you come up through operations, they will continue to underpay you even when you take the initiative and take on new responsibilities. Pay ranges need to be more transparent across the board. - Ergonomics and safety are not taken as seriously as they should be. For example, adjustable cutting tables, automatic cutters, or automatic rollers would be a huge benefit. There is always pressure to get stuff out the door as fast as possible and sometimes that is at the cost of their workers' backs. (Not in any malicious way, it just never seems to be a priority.) - There are many inefficiencies baked in to the “Spoonflower way”, which can make things vibrant and exciting or unnecessarily stressful depending on the day. Across the board, whether on the website or in the factory, there are plenty of times when following industry-standards instead of “how we have always done things here” would improve workflow or prevent some of the minor disasters that have popped up along the way. Much of the chaos I have witnessed could have been prevented if someone had been able to take the time to just fix the thing seven years ago instead of putting duct tape on it over and over again, metaphorically speaking. It is hard to work methodically when everyone is constantly putting out fires. - Even though the staff is packed with kind and thoughtful people, Spoonflower is full of cliques. While I love the progressiveness of the staff, that does not mean people are very welcoming. A lot of departments are very insular, self-protective, and not open to new ideas. There is a lot of internal criticism of other departments, which can make for a very toxic environment depending on which group you happen to be a part of.   - This company has a serious, serious lack of diversity on the admin side. Higher ups are finally taking this seriously but it is definitely a working progress.

1.0
Aug 19, 2020

Avoid

Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere but troubled leadership

Cons

Low pay, inconsistent management, lack of vision

3.0
Jul 21, 2020

General Impression

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Wonderful people -Can be artistically stimulating -Immense potential -Apparently new CEO who is very focus on building the compay

Cons

-Rampant nepotism -Board members that despite being big players, seem to have a vain/obstructive method of management -General lack of transparency and team cohesion -On the office side, a bad habit of hiring people who are inexperienced for the sake of them being affordable -Pay that is neither significantly competitive, nor equal for the work expected -Arbitrary 'promotion' of people with no discernible purpose/change in expectations -People in upper management who are there purely as a result of the time put in, not indicative of the quality of their work -Customer service team is under staffed, overworked, underpaid, and using clunky antiquated software

Viewing 64 - 66 of 91 Reviews

Glassdoor has 98 Spoonflower reviews submitted anonymously by Spoonflower employees. Read employee reviews and ratings on Glassdoor to decide if Spoonflower is right for you.