SprintRay reviews

Extremely diverse. cutting edge technology, amazing staff, everyone's accessible, companies growing, they take suggestions well, they're flexible, compassionate, adaptable, work from home option but the office environment is very welcoming. They make you feel valued, like a person, not just a wheel in a cog.

I left a job in the casino industry (Due to Covid) to take a remote tech support position with SprintRay. I have well over 20 years in Customer and Tech Support, but this is my 1st time stepping into the 3D printing field. I was very unsure of how well being a remote worker (1st time for that also) would play out. My Conclusion... I LOVE coming to work again! I enjoy waking up and talking to our customers. I have great co-workers, most of whom I have never met outside of a chat window. During my first week, I was able to have a Google Meet with our CEO Amir. When was the last time a CEO of a company sat down and had a conversation just to get to know their new employee? In all my years of working, I have never spoken directly to the CEO outside of a mass email sent to the entire company. They provided me with my computer and everything I would need to handle incoming calls, which arrived within the 1st week, (along with some other goodies). Even though there was no holiday get-together (Due to Covid) everyone got a package from the company with a box of holiday gifts. In order to make sure as tech support we can actually talk to our customers with first-hand knowledge of our printers, I was sent one of each of our printers. It really makes a difference when you can put your hands on the product. It helped me to understand all the tech support aspects of my job. In less than a year I have already started to branch out into other roles within Tier 1 that truly show how much a company values your knowledge and skill set. I never feel that I am not being heard or taken seriously because they truly listen to what we have to say. I am truly grateful for the opportunity I have been given and the caring culture SprintRay is developing. BTW the health benefits are outstanding!