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Sprout Social

Engaged Employer

Sprout Social reviews

3.6

63% would recommend to a friend

(726 total reviews)
avatar

Ryan Barretto

73% approve of CEO

40% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Sprout Social has an employee rating of 3.6 out of 5 stars, based on 726 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sprout Social employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

726 reviews
2.0
Sep 20, 2018

Not the company it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Provided food and snacks - Nice coworkers - although many of them are leaving - Unlimited PTO and flexible work hours

Cons

- Lip service to Diversity and Inclusion while numbers are stagnating or dropping - Professional development, learning, mobility and career opportunities are all drying up within the company. Upper management often says within engineering that you can rotate to different teams just by making a request. However, from what I observed people who desperately wanted to move for interpersonal, morale, and career reasons were denied transfers, and people who offered feedback or asked for help were transferred off of teams they liked. It increasingly feels like honest feedback and good faith attempts to ask for help are punished by upper management. Career opportunities at Sprout exist, but they are not accessible to everyone. - Sprout grew too fast in 2017 and then acquired another company. They had no scaling plan in place. Staffing decisions for which roles were hired for and when made little sense. There are not enough engineering managers to go around. - Extreme extraversion bias and an open office where people are packed in small zones next to wide open areas with no people. It creates an artificially dense atmosphere that's very loud and distracting, which is simply unnecessary given the square footage of the office. - Intense micromanagement - Adherence to the party line and placating upper management seems to be more important than actually getting work done - Constant career band "recalibration" makes it feel like the goalposts for doing an adequate job are always shifting

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Sprout Social Response
7y
Thanks for taking the time to provide this feedback. While we wish your experience at Sprout had been more positive, this feedback is helpful. We know our accelerated growth in 2017, while exciting, presented challenges for the team including a couple of the pieces you called out. Therefore, we’ve created more proactive and intentional development and communication programs that we’ll continue to iterate on and scale with our team. We also take great care in creating space in all of our offices for employees to have the freedom to work in the way that best suits their needs so it’s unfortunate to hear that this wasn't your experience and something we’ll consider in the future. Thank you again for your perspective and for your contributions during your time at Sprout.
1.0
Dec 11, 2016

Cool kids only

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, opportunities for growth, and a laid-back office culture make Sprout a solid company in Chicago, lots of smart people here.

Cons

Popularity & cliques rule the school. For example, there was recently a "secret" invitation-only Friday night social event - a gathering to shoot a yearly kickoff video - that was exclusively extended to a select few. Only "fun" employees were invited to attend by the Sprout social committee. For a company that talks about inclusion & diversity, this clique-ish, bullying behavior only fosters an elitist and exclusionary culture.

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Sprout Social Response
9y
Thanks for sharing. We strive for a culture of inclusivity and your feedback will help us get there. If you’d like to discuss further, my door is always open.
1.0
Jun 1, 2025

One of the worst “professional” experiences of my life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really great benefits and office

Cons

Where do I even begin with Sprout? My journey started out with some transitions in my department, which was fine. However, those transitions never stopped, and there was always a feeling of chaos. Leaders at Sprout have no idea what they’re doing and their poor leadership continues to spiral into layoffs, coaching plans (their way of putting blame for the company’s failures on ICs so people can be let go), and constantly declining stock prices. Microaggressions and bias run rampant against POC. People smile in your face and pretend to listen, yet no one stands up for both what is best for the company and morally right. We’re told to be our authentic selves and are even encouraged to share really personal aspects of our lives, then when stock prices continue to fall, you’re “coached” on being more professional. The last CEO created something truly special with Sprout. The new CEO has destroyed everything about Sprout that made it unique and welcoming. The micromanagement is also ridiculous; I’ve had more trust in my intellect and decision-making from my elementary school teachers. I’ve been traumatized from working at Sprout Social and am beyond ecstatic I made the choice to move on with the next chapter of my life before being pushed out. My advice is to avoid this place like the plague if you care anything about true professionalism, growth, mutual respect, and job security.

avatar
Sprout Social Response
1y
Thank you for taking the time to share your experience. We’re truly sorry to hear that your time at Sprout left you feeling this way. That’s not the experience we want anyone to have, and we know how personal and difficult it can be when work doesn’t feel like a place where you’re supported or respected. We’ve gone through a number of transitions over the past few years, including shifts in leadership, structure, and strategy. Change at this scale is never easy, and we recognize it can create moments of uncertainty or disconnect. But we stand firmly behind the direction we’re heading and remain committed to building a workplace grounded in inclusion, trust, and accountability. We also take concerns around bias seriously and are continuing to invest in building a culture where everyone feels safe, respected, and able to thrive. We take your feedback to heart and will keep working toward a workplace that reflects our shared values of respect, support, and equity.
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Glassdoor has 743 Sprout Social reviews submitted anonymously by Sprout Social employees. Read employee reviews and ratings on Glassdoor to decide if Sprout Social is right for you.