Stamps.com reviews

Thank you for sharing your thoughts and experience during your time with our Customer Care team here at Stamps.com. We are pleased to hear that you felt we “make it a fun place to work, lots of free snacks and video arcade in the lunchroom“. It is disappointing to hear that you don’t believe we are a company that you could have advanced with. Our management teams are deeply committed to fair practice. Decisions are never based in nepotism or favoritism but rather qualifying skills and high performance. Further, we are committed to providing those highly skilled and high performing team mates opportunities to grow and advance. Approximately 1/3 of all our open roles are filled from internal employees. Many members of our management teams started their careers in our Customer Care group. If you have specific information to share, we will investigate. Our doors, both now, as when you were employed, are always open. On behalf of our Customer Care Management team and Human Resources, we’d like to invite you to reach out directly to us to talk more about your experiences at HR@stamps.com so we can continue to learn and improve.

We’re sorry to hear you had a less than stellar employment experience and always welcome the feedback. We’ve received a lot of feedback over the years that has resulted in enhanced medical/dental/financial benefits, enhanced perks (like cold brew coffee and in-office lunch), a work from home stipend/care packages/wellness and engagement events during the pandemic, job function changes, product/policy/practice enhancements, a greater and more active DEI practice, and more. Please feel free to email us directly at SDCHR@stamps.com to provide greater detail on your experience. Like you, we are constantly evolving and changing where it makes strong business sense. Help us to learn and improve by sharing your experience directly.