Staples EasyTech Associate reviews

The starting pay is minimum wage, and the pay raises are terrible. Back to school hours are terrible, I sometimes won't get home from work until 11pm. It's designed like a warehouse and there is a huge sales floor to maintain so for some people this may seem a bit of a daunting task at first. Employee discount kind of sucks. It seems like management has to jump through a bunch of hoops to fire someone, even if their job performance is extremely poor which means you may get stuck with someone who doesn't do their job. For Easy Techs working on computers, the turnaround time required to get a system done is too short. Yes it makes the customer happy, but that means an EasyTech has to work on multiple computers in a much shorter time and that can be quite stressful.

More concerned with upselling service plans than meeting customer wants and needs. Got to the point where the manager deemed it an issue and wanted to speak with me if I sold any computer or printer without a plan, even if the customer themselves had told me I did a great job helping them find what they wanted.