Is Staples a good company to work for as a Operations Manager?

Operations Manager professionals working at Staples have rated their employer with 1.8 out of 5 stars in 71 Glassdoor reviews. This is a lower than average score with the overall rating of Staples employees being 3.2 out of 5 stars. Search open Operations Manager Jobs at Staples now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Staples .

Does Staples pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Staples with 2.1 out of 5 stars based on 71 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Staples.

What are the top reviewed jobs at Staples?

Sales Associate (1565) , Copy and Print Associate (452) , General Manager (298) , Sales Manager (297) , Cashier (285) , Sales Associate/Cashier (271) , Print and Marketing Associate (267) , EasyTech Associate (256) , Retail Sales Associate (214) , Copy Center Associate (159) , B2B Sales Consultant (154) , Easy Tech Sales Associate (150) , Account Manager (146) , Tech Associate (146) , Customer Service Representative (131)

What are the pros of working at Staples according to real employee reviews?

"Great people and as long as you like talking to people it can be a very fun job." ((in 817 reviews)); "I can't think of one pros working here besides having great coworkers at my location." ((in 548 reviews)); "Benefits were good and started after 30 days (FT only)" ((in 548 reviews)); "This job had flexible hours and was very easy to learn and was my first job before college." ((in 512 reviews)); "Super easy and flexible scheduling" ((in 255 reviews))

What are the cons of working at Staples according to real employee reviews?

"Low pay and sometimes asked to do things that are not part of the job description." ((in 1212 reviews)); "Management is poor and inexperienced" ((in 934 reviews)); "Poor upper management seemed to be grasping at straws" ((in 253 reviews)); "No training is given and you basically learn on the job." ((in 209 reviews)); "Low salary and shift work" ((in 131 reviews))

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Staples

Staples Operations Manager reviews

1.8

37% would recommend to a friend

(71 total reviews)

Michael Motz

98% approve of CEO

35% positive business outlook

Ratings by category

2.4

Work/Life balance

2.3

Culture & values

2.3

Diversity & inclusion

2.3

Career opportunities

2.1

Compensation and benefits

1.8

Senior management

Operations Manager employees have rated Staples with 1.8 out of 5 stars, based on 71 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a poor working experience there. Staples is rated 49% below average by Operations Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

71 reviews

2.0

Feb 24, 2026

Okay work environment

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good solid team, easy to work with

Cons

Pay is not great and management can be difficult at times

1.0

Jun 21, 2025

Operation dissatisfaction

Operation manager

Recommend

CEO approval

Business Outlook

Pros

Not enough pro pro pros

Cons

Headaches from customers wanting 10 cents pencils during back to school rush

4.0

Sep 11, 2024

Quick Advancement Opportunities

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Was able to be hired into a manager position within six months of beginning work as a part time associate.

Cons

Upper management sets the mood for the day. A management shuffle introduced a new manager to the store that made working there dreadful and increase stress for all staff.

Viewing 1 - 3 of 71 Reviews

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Staples

Staples Operations Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Okay work environment

Operation dissatisfaction

Quick Advancement Opportunities

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