Staples reviews

3.2

41% would recommend to a friend

(14,662 total reviews)
avatar

Michael Motz

37% approve of CEO

26% positive business outlook

Staples has an employee rating of 3.2 out of 5 stars, based on 14,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
2.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

If you get lucky and get one of the few good teams, you will have work life balance.

Cons

- No growth opportunities - Very low pay - Insane amount of politics which could lead to even lower level engineers to lose their jobs despite problems in senior levels - leadership has no idea what they want to do in the long term. Every quarter the priorities 180 and a lot of resources get wasted with nothing to gain from it

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

-Always something new to learn -Can build a group of loyal regulars who tip well if you get good at the job -Staples Rewards program is very generous if you take the time to learn it

Cons

-Chronically understaffed -High burnout rate and turnover rate -Abusive customers - physically, verbally, and financially -Management is very inconsistent in upholding policies -Managers complain to me about problems but never take any of my solutions -Hardware and software are constantly breaking and IT in India isn't very helpful -Never allocated enough labor hours for Amazon and Party City

Viewing 49 - 51 of 14,662 Reviews

Glassdoor has 15,191 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.