Staples reviews

3.2

41% would recommend to a friend

(14,662 total reviews)
avatar

Michael Motz

37% approve of CEO

26% positive business outlook

Staples has an employee rating of 3.2 out of 5 stars, based on 14,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
3.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, positive work environment, strong leadership/management. Staples is an awesome company overall

Cons

In the B2B position you will be STRESSED. The program they want you to sell is not good for every company and they have high sales goals. Hands down the most stressful job I've ever had and I used to work in television in NYC.

1.0
Oct 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Staples developed me into management in the beginning. At first it seemed they cared.

Cons

The company has no integrity. It treats it's employees horribly. It sets crazy expectations and causes them stress. They moved management around anywhere they wanted... I was in upwards of 10 stores in my career.... they gave them a hard time any time they needed time off. I had to have a conversation with upper management because I took my first 2 week vacation of 4 years.. one I had planned a year in advance. I was told I needed to write up my employees for not selling enough of a product called liquid armour which is a con. It was considered poor job performance if they couldn't make customers buy a screen protector. Not only that, the expectations of a store that makes a small amount in a day were exactly the same as a store making five times the amount. A manager nearby committed suicide due to the stress the company was causing him. Stress? The stores barely make any money. The company invests all it's time into asking their people to make money out of air and therefore chasing customers away instead of having their people provide outstanding service with easy accessible product and then blame them for getting bad surveys because they were "not too friendly" about a $1000 return... yet also chastises them on their multi-daily conference calls because they didn't make the money expected of them (as if this is somehow in their control). They tell their employees they need to sell a computer and sell $500 in additional product to the computer or they will get "written up". They say it's not that a customer "doesn't want" anything else. They bleed their customers like new cars salesmen but don't put it in the job description.

Viewing 52 - 54 of 14,662 Reviews

Glassdoor has 15,191 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.