Staples reviews

3.2

41% would recommend to a friend

(14,663 total reviews)
avatar

Michael Motz

37% approve of CEO

26% positive business outlook

Staples has an employee rating of 3.2 out of 5 stars, based on 14,663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
3.0
Jun 3, 2015

Business to business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great training, mgmt is pretty accessible. Fun atmosphere. Company team building is common

Cons

Constantly moving the quotas to unattainable heights No compensation for gas and mileage

3.0
May 28, 2015

General Manager

Recommend
CEO approval
Business Outlook

Pros

Decent pay, flexible scheduling (for retail), decent benefits, a lot of learning opportunities, and it's a highly rewarding position if you want it to be.

Cons

Retail is an ever changing industry, but Staples seems to change and abandon with little thought to the consequences. There are changes and new initiatives at every turn, which can be extremely frustrating. 90% of our days are mapped out for you.

2.0
May 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice, friendly, warm people on a personal level. Account Managers & their immediate managers have close knit teams that have a "we're all in this together attitude"

Cons

Staples is very very cost conscious on every aspect of the business. For the last 5-6 years of my tenure there, there were always waves of layoffs. Staples outsourced not only IT support, but HR Services to India. I think they outsourced AP/AR as well. There were especially a lot of waves of layoffs in Commercial Sales (Staples Advantage). The B2B teams go through sales reps like water. After the 2nd year working there, I had to keep myself from getting too close to B2B sales people because they usually never made it past 4-5 months. Its tough for Staples to compete against Amazon and Costco. The stock started going down 8-9 years ago, and has never gone back to the $50 range it was 10 years ago.

Viewing 67 - 69 of 14,663 Reviews

Glassdoor has 15,192 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.