Staples reviews

3.2

41% would recommend to a friend

(14,662 total reviews)
avatar

Michael Motz

37% approve of CEO

26% positive business outlook

Staples has an employee rating of 3.2 out of 5 stars, based on 14,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Staples employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
2.0
Oct 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Culture was great few years back but now it has changed a lot. Ethnic diversity exists with associates from all countries I think. Upper management is pretty good, they are strong, aggressive and moving forward. Work-life balance was good few years back now its all about work even some weekends.

Cons

--> Managers can be back stabbers. They wont let you grow in the company easily. If you get an opportunity internally to grow, good managers could pitch in good words but some managers go out of their way to give a bad review on yearly appraisal that have had drastic consequences. --> Too many IT contractors from TCS, Infosys and Cognizant from India. I bet they don't know the culture. Indian managers and directors have spoiled the culture that existed few years back --> Current CIO made a lot of false promises that he didn't keep up when he started with Staples few years back. --> Former CIO was great, Good managers/directors have quit couple years back with former CIO? --> Management has been always changing and revolving. Nothing is stable. --> Bonuses are not paid always with salaries. --> Benefits are mediocre -- not the best.

4.0
Jul 9, 2015
Recommend
CEO approval
Business Outlook

Pros

At the corporate level I do feel like people care about me on a personal and professional level. As always, this will always depend on your direct management. I do feel like I am a valued employee of the company (although my opinion about this is slowly changing). Staples has been generous to me in terms of my compensation, but I know this is not true for others in the company. I have been given a lot of opportunities to learn about the business and grow professionally.

Cons

As budgets have gotten tighter, Staples has begun to whittle away their benefit programs over the past 5 years. They seem like small changes, but have really added up. They "tried" to make it a better place to work by allowing jeans all the time in the corporate office, but this isn't much compared to changes to 401k matching (only once per year), spousal surcharge on health insurance ($100/month if your spouse's employer offers benefits), changes to employee stock purchase program and discontinuing stock grants for certain levels. I'm not sure how this compares to other companies, but it makes me feel less valued as an employee.

3.0
Jun 6, 2015

Operations manager

Recommend
CEO approval
Business Outlook

Pros

Good company to start working life good benefits

Cons

the company don't care about the employees needs or really care about them is just a about the money and not the people

Viewing 64 - 66 of 14,662 Reviews

Glassdoor has 15,191 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.