Staples Sales Associate/Cashier reviews

3.4

78% would recommend to a friend

(279 total reviews)
avatar

Michael Motz

33% approve of CEO

32% positive business outlook

Sales Associate/Cashier employees have rated Staples with 3.4 out of 5 stars, based on 279 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Staples is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

279 reviews
3.0
May 7, 2013

Cashier

Recommend
CEO approval
Business Outlook

Pros

Good people, nice place to work

Cons

Pay is too low, management didn't care about employees

1.0
Mar 27, 2013
Recommend
CEO approval
Business Outlook

Pros

I had some great coworkers who helped improve the atmosphere. There was a friendly assistant manager but he was transferred.

Cons

Low pay. Frequently Angry Customers. (Actually had a guy throw a printer at the employees) We never has enough staff on the floor, which left us no time to sell protection plans. Then we were told that to get more hours and have staff on the floor to sell more plans. The protection plans are horrible wastes of money. I had multiple managers encourage me to lie to sell plans. One manager told me to tell customers to get the plan and then lie so they could get their money back. We didn't get slammed early Black Friday, so they sent half of us home early and then we got slammed. They would not call anyone back once we got slammed. We didn't sell as much as we expected to on black Friday, so the managers took it out on us.

2.0
Aug 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent medical, dental and eye coverage after 90 days employment Time off is usually given 10% off all employee purchases

Cons

insulting customers, pay is low, bonuses and raises are a joke, hard to move up, management is apathetic

Viewing 277 - 279 of 279 Reviews

Glassdoor has 15,188 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.