Staples Tech Associate reviews

3.6

35% would recommend to a friend

(153 total reviews)
avatar

Michael Motz

18% approve of CEO

12% positive business outlook

Tech Associate employees have rated Staples with 3.6 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Tech Associate professionals have a good working experience there. Staples is rated in line with the average (within 1 standard deviation) by Tech Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

153 reviews
5.0
Jul 23, 2025

Great Experience

Recommend
CEO approval
Business Outlook

Pros

It was enjoyable interacting with customers and providing technical support while fixing their laptops.

Cons

Since this is a tech and sales job, there aren’t many drawbacks unless you don’t like both.

2.0
Jun 3, 2025

Retail

Recommend
CEO approval
Business Outlook

Pros

Learned different skills as retail employee

Cons

They barely let me work as a tech associates.

3.0
May 25, 2025
Recommend
CEO approval
Business Outlook

Pros

- Provides good customer service experience, - Very flexible schedule, - Weekly pay - Very Diverse Hiring

Cons

The lack of hours available means that people who weren't hired to be cashiers, like tech associates and higher, often have to constantly be on the register because, for a reason untold, besides a "lack of hours," there can't be more than four people running the stores. - The Amazon Returns that are accepted at Staples become ridiculous, filling up a 5-hour shift with just going back and forth accepting returns with only a total of around 15 regular selling transactions anytime a holiday is approaching, and on regular days, there are still more Amazon Returns than actual purchases. - There is favoritism within the stores in regards to if you sell more or less ESPs (store-specific plans that can let customers protect the products they buy in regards to data recovery, tech protection/setup/help, and furniture protection) so make sure to sell more if you want more hours. (The increase in hours is the only incentive given (unlike in earlier years where Staples gave commission for sales)

Viewing 10 - 12 of 153 Reviews

Glassdoor has 15,182 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.