The sales quota pressure here was insane
Pros
The only things that were okay about this job were the video trainings and the uniform.
Cons
The pressure to sell protection plans here was just too much, and if you weren't adding a rewards phone number to like 90% of customers you took for the day (either with them being an existing rewards member or signing them up), the management would start complaining and saying you weren't doing well enough even on your first week. The protection plans were often pretty impossible to sell, where they'd ask you to make customers add a plan to their purchase of a kid's calculator that cost like $2 to begin with, or add a plan to a medium priced item that cost more than the item itself. They made us ask so many times at the register to the point that customers would be visibly upset, yet they'd also complain if we didn't ask every customer to complete our satisfaction with service survey at the end or if they gave a bad review (because we pressured them on said protection plans). The atmosphere was horrible, managers were rude and didn't do their jobs, even same rank coworkers were often snarky and trying to act like they were your boss. I don't know if it was just my location or not but I really wouldn't recommend this job to anyone with the way it was. They also were always short staffed so your schedule was not aligned to the hours you agreed upon when hired, and they had retail sales and tech sales associates cleaning the bathrooms.
