Does Starboard Cruise Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Starboard Cruise Services employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Starboard Cruise Services. This rating has improved by 42% over the last 12 months.

How satisfied are employees working at Starboard Cruise Services?

62% of Starboard Cruise Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starboard Cruise Services 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Starboard Cruise Services?

Sales Associate (67) , Retail Sales Associate (20) , Manager (7) , Assistant Manager (5) , Distributor (5) , Shop Attendant (5) , Vendedor (5) , Jewelry Specialist (4) , Sales Assistant (4) , Accounting Manager (3) , Demand Planner (3) , Fine Jewelry Sales Associate (3) , Gift Shop Manager (3) , Merchandise Coordinator (3) , Planning Coordinator (3)

What are the pros of working at Starboard Cruise Services according to real employee reviews?

"Great benefits,fun,challenging and diverse group" ((in 23 reviews)); "The people are great and there's a feeling of family." ((in 21 reviews)); "Such a great culture, lucky to be apart" ((in 10 reviews)); "great trainings and work experience" ((in 7 reviews)); "Travel for free, great colleagues on the ship" ((in 4 reviews))

What are the cons of working at Starboard Cruise Services according to real employee reviews?

"Bad management, no organization within in the company" ((in 27 reviews)); "long hours do not feel good" ((in 15 reviews)); "Both my managers were terrible, and it caused me to have to go to THERAPY because of how awful they were to me." ((in 13 reviews)); "Low pay and they are hiring the wrong people." ((in 13 reviews)); "Long hours standing (like any retail), they tend to forget that most people onboard stay away from their families for money and not for glory" ((in 8 reviews))

What are the top reviewed Starboard Cruise Services locations?

Miami , Doral , New York , Fort Lauderdale , Galveston , Long Beach , Seattle , Medley , Sunrise , Florida A & M , International Gardens , Europa , Puerto Rico , Caribbean Key

Starboard Cruise Services reviews

3.6

62% would recommend to a friend

(223 total reviews)

Lisa Bauer

73% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Career opportunities

3.5

Senior management

3.4

Work/Life balance

3.2

Compensation and benefits

Starboard Cruise Services has an employee rating of 3.6 out of 5 stars, based on 223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starboard Cruise Services employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

223 reviews

5.0

May 13, 2026

Supportive team and culture with fast-paced growth

Merch coordinator

Recommend

CEO approval

Business Outlook

Pros

I’ve had such a positive experience with Starboard. From the very beginning, the team has been welcoming, professional, and incredibly supportive. The environment feels collaborative, fast-paced, and genuinely motivating, and it’s clear that there’s a strong culture of growth and teamwork behind everything they do. What stood out to me most is how much care goes into both the employee and client experience. Everyone I’ve interacted with has been kind, knowledgeable, and willing to help, which makes such a difference when starting a new opportunity. I’m really excited to continue learning and growing with a company that values people, communication, and excellence the way Starboard does. Grateful for the opportunity and looking forward to what’s ahead!

Cons

The pace can definitely be fast at times, especially while learning new systems and processes, but it also creates a great opportunity for growth and development. There’s a lot to learn in the beginning, which can feel overwhelming at first, but the team is supportive and willing to help you succeed. Like any growing company, balancing multiple priorities is part of the experience, but it keeps the work dynamic and engaging.

Starboard Cruise Services Response

1mo

Thank you so much for your thoughtful review. We’re grateful to hear that your experience at Starboard has been so positive and that you’ve felt supported by both the team and our culture. Creating a collaborative, growth-oriented environment is incredibly important to us, and we’re happy to know that’s reflected in your experience. We also appreciate your feedback on onboarding, training, and cross-team communication as we continue to grow and improve. Thank you again for taking the time to share your experience. We’re excited to have you on the team and look forward to what’s ahead!

4.0

May 11, 2026

Great benefits and flexibility, but high expectations and pace

Merchandise coordinator

Recommend

CEO approval

Business Outlook

Pros

Great benefits and flexibility. Offers work life balance.

Cons

Extremely fast paced. Individual workload can be a lot and high expectations to execute everything quickly.

Starboard Cruise Services Response

2mo

Thank you for taking the time to share your experience and for your continued contributions to the team. We’re glad to hear that you value our benefits, flexibility, and commitment to supporting work-life balance. We also appreciate your honest feedback about the pace and workload expectations. As a fast-moving business, we recognize that our environment can be demanding at times, and we are continuously working to improve processes, prioritize effectively, and support our teams with the tools and resources they need to succeed. Feedback like yours helps us grow, and we’re grateful to have dedicated team members who help drive our business forward every day.

5.0

Apr 16, 2026

Growth, Grit, and a Team That Feels Like Family

Sr marketing director

Recommend

CEO approval

Business Outlook

Pros

Long-term growth and diverse opportunities. Over 14 years, I had the chance to take on different roles and responsibilities, which helped me build a broad skill set and stay engaged. The company promotes from within and recognizes those who are proactive and adaptable. I also had the opportunity to work with talented, supportive colleagues—many of whom truly feel like family, which makes a big difference in the day-to-day experience.

Cons

Fast-paced environment that may not be for everyone. Priorities can shift quickly and often compete, which keeps you on your toes. The team structure is lean, so there is an expectation for everyone to pitch in equally, which can sometimes feel demanding.

Starboard Cruise Services Response

2mo

Thank you for sharing such a thoughtful reflection on your journey with Starboard Cruise Services. We truly appreciate your more than 10 years of dedication and the meaningful contributions you’ve made over that time. It’s great to hear that you’ve experienced the long-term growth opportunities and internal mobility we strive to provide. We’re especially proud of our culture of promoting from within and fostering an environment where proactive, adaptable team members can build diverse and rewarding careers. Your comments about supportive colleagues and a sense of community are especially meaningful! Creating that kind of connection is something we value deeply. We’re grateful for your long-standing commitment and for taking the time to share your experience.

Viewing 4 - 6 of 223 Reviews

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