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Starboard Cruise Services

Engaged Employer

Starboard Cruise Services reviews

3.6

61% would recommend to a friend

(224 total reviews)

Lisa Bauer

73% approve of CEO

59% positive business outlook

Starboard Cruise Services has an employee rating of 3.6 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starboard Cruise Services employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

224 reviews
4.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Amazing food.

Cons

Management has to improve their approach.

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Starboard Cruise Services Response
4mo
Thank you for taking the time to share your experience and for being part of the Starboard Cruise Services team. We’re glad to hear you’re enjoying working with such great colleagues and that you appreciate some of the day-to-day perks of life on board. Creating a positive and supportive environment for our team members is very important to us. We also appreciate your feedback regarding management. We’re always working to strengthen our leadership approach and ensure our managers are supporting their teams in the best possible way. Input from our employees helps us continue to grow and improve.
4.0
Jan 13, 2026

Growth and Leadership

Recommend
CEO approval
Business Outlook

Pros

Great leadership and promote from within often. I enjoy the people and community.

Cons

Pay is more competitive now however you can be wearing multiple hats under one role. Took away remote Mondays and Fridays to now only Wednesdays.

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Starboard Cruise Services Response
4mo
Thank you for taking the time to share your feedback and for your continued contributions to Starboard Cruise Services over the past several years. We’re pleased to hear that you’ve had a positive experience with our leadership, growth opportunities, and the sense of community within our team. Supporting internal development and promoting from within are priorities for us, so it’s great to know that resonates with your experience. We also appreciate your candid feedback regarding workload and our current hybrid work schedule. As our business continues to evolve, we regularly review how we structure roles and workplace flexibility to best support both our teams and operational needs. Thank you again for sharing your perspective and for being part of the Starboard team.
1.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I met great people outside of the Luxury department who were approachable, hardworking, and tried to create a positive environment.

Cons

The company environment was characterized by poor leadership practices, excessive micromanagement, and a culture that often relied on fear rather than support. Expectations were unrealistic for new hires, particularly within the first three months, with limited onboarding, training, or role clarity. Leadership communicated reassurance around support and growth that did not align with the reality of day-to-day operations. HR processes lacked follow-through, even when concerns were formally documented, reinforcing ineffective management rather than addressing it. Overall, the organization operated in a very hectic and toxic environment that made it difficult for employees to succeed.

avatar
Starboard Cruise Services Response
4mo
Thank you for taking the time to share your feedback about your experience at Starboard Cruise Services. We’re glad to hear that you had the opportunity to work alongside colleagues who were supportive and committed to creating a positive environment. Our people are a big part of what makes our organization special. At the same time, we’re sorry to hear that your experience with leadership, onboarding, and role expectations did not meet your expectations. Providing clear guidance, effective training, and supportive leadership is very important to us, particularly for new team members as they transition into their roles. Feedback like yours helps us identify opportunities to strengthen those processes and ensure we’re setting employees up for success from the start. We appreciate you sharing your perspective and wish you the best in your future endeavors.
Viewing 16 - 18 of 224 Reviews

Glassdoor has 364 Starboard Cruise Services reviews submitted anonymously by Starboard Cruise Services employees. Read employee reviews and ratings on Glassdoor to decide if Starboard Cruise Services is right for you.