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Starbucks

Engaged Employer

Starbucks Customer Service Representative CSR reviews

2.2

100% would recommend to a friend

(5 total reviews)
avatar

Brian Niccol

Not enough data to show CEO approval

100% positive business outlook

Ratings by category

5.0

Diversity & inclusion

3.1

Work/Life balance

1.3

Culture & values

1.3

Compensation and benefits

1.2

Senior management

1.2

Career opportunities

Ratings by demographic groups

Reviews by job title

5 reviews
2.0
Mar 5, 2024

It Is What It Is

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Free Drinks, Lots of Busy Work, Regulars

Cons

Nowhere to Decompress, Graded Harshly for Not Smiling, Customers are Privileged AF, Co-Workers are Hit or Miss, Managers are Enjoying Power Trips, Scrounging for Hours

4.0
Apr 1, 2022

It was like working on a ship

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Working here was great . A routine job where you alway know what neededs to be done. You get a daily beverage and food. Your discount can be used at all locations around the USA and maybe internationally. Great people. Morning shifts are best if you like fast pace. Afternoons you will have a school rush of kid especially in the mornings.

Cons

During Covid we had to deal with virus head on because we where who kept the engine going for the essential working class. We all got sick from working here. We did have interact with homeless from time to time to ask them to leave. If you mess up a batch of coffee, you will feel the tension from your peers.

Viewing 1 - 3 of 5 Reviews
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