Starbucks reviews

3.5

56% would recommend to a friend

(85,287 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
5.0
Dec 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits and support. We have some great benefits (stock purchase, stock grant, 401k, etc). The culture is one of community service and team work. Most employees work here because this is the company they want to work for. This draws like minded talent to the company.

Cons

Change moves slow. The buy in for projects and initiatives is long and drawn out. Whole projects have been delayed years when a director level employee wants to keep the status as is for as long as possible. The culture does not allow for direct confrontation or an aggressive management style. The Northwest itself is very passive aggressive and it is amplified at the HQ.

1.0
Aug 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Nice selection of office decor.

Cons

High achievement not a marker for success. Ineffectual and unknowledgable senior management. "Cliques" High school mentality. Low pay for most.

2.0
Dec 9, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits. Good insurance and free drinks & coffee. Reasonably flexible hours, but less so now than before.

Cons

Upper management is in a panic about the economic downturn and is making poor snap decisions. Labor is being slashed beyond reason. The company talks out of both sides of it's mouth, promoting "respect & dignity" while continually decreasing the work/life balance.

Viewing 64 - 66 of 85,287 Reviews

Glassdoor has 90,996 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.