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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,287 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      5.0
      Sep 5, 2019

      Great place to work!

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, including free drinks and a food item during a shift, as well as a generous employee discount. Methodical work allows for formation of muscle memory to make tasks easier. Most customers are friendly, able to form friendly connections with regulars. Managers follow availability, and will approve time off requests more often than not.

      Cons

      Sometimes high-intensity. Often fast-paced. Can be physically demanding. May have a steep learning curve depending on quality of initial training.

      1.0
      Jul 26, 2019

      Worst experience ever

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent You meet great friends

      Cons

      Long hours Upper management has unrealistic goals You have to explain why people don’t come in when it out of your control. No flexibility NO WORK LIFE BALANCE

      2.0
      Mar 21, 2019

      What a mess

      Manager - projects
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people were really nice, but none of the nice people were on my team.

      Cons

      Zero direction, zero accountability. Lots of in-fighting. No one wants to collaborate or work together. It takes years to move an inch. Was told by several people "don't try to start a career here, end a career here." There are some truly innovative ideas that have been in the pipeline for close to a decade now that may never, ever see the light of day.

      Viewing 70 - 72 of 85,287 Reviews
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      Glassdoor has 90,996 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.