Starbucks reviews

3.5

57% would recommend to a friend

(85,711 total reviews)
avatar

Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,711 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
3.0
Jan 8, 2015

Excellent company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The working environment is relaxed. The staff are friendly and excellent to work with. Also the manager is very understanding.

Cons

Occasionally you have to deal with rude customers. The pay and career progression opportunities could be a little better. Sometimes you are called into work on short notice.

4.0
Jan 3, 2015

Great Student Job

Recommend
CEO approval
Business Outlook

Pros

Great management team, with great benefits for full time employees. You learn a lot about coffee, and promotion to positions like shift lead and assistant manager occur often.

Cons

The location I was at was in a mall that was just way too busy. This caused a very high paced. high stress work environment for a simple student job. It's all about the location you work at, the clientele will make or break your experience. Quick rotations of staff.

4.0
Jan 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Great fun if you have a good team, good for part time, can drive you mad if you're full time no sales targets to worry about, free drinks on your shift and 50% off food for your lunch break!

Cons

the contract changes made in 2013 meant shorter, unpaid breaks. and there is a lot of cleaning involves. They are fussy about appearance, no nail varnish, no "unnatural hair colours" no tattoos showing etc. Sometimes customers are incredibly rude!!!! You don't get time to "perfect" your latte art haha

Viewing 84841 - 84843 of 85,711 Reviews

Glassdoor has 91,446 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.