Starbucks reviews

3.5

57% would recommend to a friend

(85,672 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
5.0
Aug 1, 2014

Fast Paced company

Recommend
CEO approval
Business Outlook

Pros

flexible hours, helps you open doors to many oppourtunities

Cons

a lot of cleaning, if you're not a cleaning kind of person, it won't be easy for you!

3.0
Jul 31, 2014

Great people, demanding customers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are great and it was really interesting learning how to make all of my favourite drinks!

Cons

The customers are quite demanding and often times the store is understaffed. This creates long lines and more unhappy customers.

3.0
Jul 31, 2014
Recommend
CEO approval
Business Outlook

Pros

In general, the partners are a fantastic group of friendly, motivated, and fun people. Being empowered to own the customer experience can help create meaningful connections. Free beverages during your shift and a pound of coffee every week are definitely appreciated!

Cons

Very low wages and 3 hour shifts (so they don't pay for a 15 minute break) are discouraging when Sbucks charges $5 for a latte. The 30% staff discount seems rather low as well which doesn't help encourage partners to spend their hard earned pennies at their stores. Training is too brief and neglects to cover essential barista fundamentals. New partners are thrown in the deep end during peak hours which negatively impacts the team and customers.

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Glassdoor has 91,406 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.