Starbucks reviews

3.5

57% would recommend to a friend

(85,550 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
3.0
Aug 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Great work environment, fun staff to talk to, easy when days are slow, able to grow as an individual working there.

Cons

Dealing with rude customers who think that they are better than you because they drink Starbucks Coffee, horrible senior management, gets incredibly stressful when the store gets busy, drive thru stores make it hard for a barista to connect with their customer.

3.0
Aug 14, 2010
Recommend
CEO approval
Business Outlook

Pros

All the people there are great, making the drinks can be fun, good salary. They also offer some good health benefits. Also, it's always busy at starbucks so there is never a dull moment.

Cons

They don't let you take time off when you need it. My friend ended up quitting because he needed time off to study for his finals and they wouldn't let him take any time off.

2.0
Aug 13, 2010
Recommend
CEO approval
Business Outlook

Pros

-benefits i suppose, though i've never utilized them -flexible schedule -pay is decent -fast paced

Cons

-fast paced -opening shifts are way too early for anyone to really function -management is never satisfied. if you dont hear from management then you're doing ok. the only time management has anything to say to their supervisors, or baristas, it is to tell them how they screwed up. -the dress code is the worst. -you stink like coffee b.o. after every shift -if you primarily close, expect to work harder than everyone else but still be bitched at the most.

Viewing 84910 - 84912 of 85,550 Reviews

Glassdoor has 91,273 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.