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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,630 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      86K reviews
      5.0
      Feb 16, 2014

      One of the best part-time jobs ever

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, amazing perks, partners are so much fun to work with, the daily connections you get to make with regulars and new customers are truly can make your day!

      Cons

      Sometimes you get customers that have a sour mood which can negatively affect your mood, but overall don't let it get to you! Opening shifts at 4:30 am can also get really tiring.

      5.0
      Feb 14, 2014

      Great Opportunity

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to work, great for networking

      Cons

      it can be stressfull at times

      3.0
      Feb 12, 2014

      Great company at a glance

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent health benefits/insurance, stocks - Easy to move up the company with hard work - Met great people, whom I consider good buddies - Free drinks, discounts - Ability to connect with all sorts of people out there

      Cons

      - Physical demand (did not expect to do so much lifting, running around) - High turnover rate (loss of good, experienced 'partners' and working with new baristas made it very tough and happens frequently) - High expectations on delivering 'legendary' customer service constantly with a smile - Heavy reliance on running the store efficiently (great if you like responsibility, bad if you don't know what you're doing) - There will always be moody customers who will disagree with you and give you a hard time (pay them no mind, I never understand why some people disrespect you when YOU are the one providing them what they want) - Waking up at 4:30am for opening shifts one day and working till 11:30pm the next..

      Viewing 84922 - 84924 of 85,630 Reviews
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      Glassdoor has 91,361 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.