Starbucks reviews

3.5

57% would recommend to a friend

(85,531 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Jul 27, 2010
Recommend
CEO approval
Business Outlook

Pros

-Great benefits with at least 20 hours a week -Fast paced environment -Make friends and generally have a good time (for being at work anyway) -Free espresso until your eyes fall out -A pound of free coffee or box of tea every week -Recognition for a job well done -Pay raise every six months -About $2/hour in tips (depending on the store and time of year) -Flexible schedule -Easily advance in the company

Cons

-Horrendously rude customers that treat you like dirt -On your feet all day -You smell like coffee/spoiled milk all the time -Very early hours (4am shifts) -Can be boring doing the same thing every single day -Selling promotional items (this one really sucks)

2.0
Jul 27, 2010
Recommend
CEO approval
Business Outlook

Pros

The people I worked with Free drinks while at work Free 1 lb of coffee a week flexibile schedule while I was in college

Cons

out of the 5 managers I did have, I only liked 1managers 'leadership style, because she didnt talk to me like an idiot management makes their own schedules i.e they never usually work weekends, a majority of my bosses did this. once i did get promoted to a shift supervisor, that was the end of the line in regards to promotions. there are inconsistancies in every store, one example would be the way drinks are made. usually supervisors are left to close and open, lacking any consistant sleeping patterns. after 5 years of service, and finally being promoted to a shift supervisor after 3 years as a barista, we were given a new manager and she completely ruined my career with the company. She underminded my decisions infront of my co workers, and talked to me like I was a child. physically demanding work, labor intensive. starting work at 5am, and sometimes working till 11:30pm. Inconsistant hours each week, ranging from working 20 hours one week, then up to 40 the next. It is the definition of living pay check to pay check, never knowing what you really will get paid for.

3.0
Jul 27, 2010
Recommend
CEO approval
Business Outlook

Pros

coffee, "some" amazing employees who are wonderful people

Cons

60 hour work weeks for minimal pay, selection of potential employees who won't work for $8 an hour, feel like a use car salesman pushing the latest product or else no raise

Viewing 84928 - 84930 of 85,531 Reviews

Glassdoor has 91,254 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.