Starbucks reviews

3.5

57% would recommend to a friend

(85,512 total reviews)
avatar

Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
5.0
Apr 22, 2010
Recommend
CEO approval
Business Outlook

Pros

We really live by our Mission Statement every day...legendary customer service, involvement with local community, respect and dignity to eachother are my top three and I see them on a daily basis. Making someone's day turn around from the time they walk up the register to when they get their beverage. It's about the connection with customers, co-workers (partners) and superiors. Highly recommend. (Also, as a manager, 40 hour work weeks!)

Cons

Because of the fantastic benefits package and perks of job such as free coffee/tea wkly and 30% discount, the rate of pay for managers is less than I would like...but at least I'm not working 60 hours on a salary.

4.0
Apr 19, 2010
Recommend
CEO approval
Business Outlook

Pros

the hours are very flexable and it is just a fun place to work and there is room to grow and advance

Cons

sometimes people are either not treated right or unfairly. some people get more leway than others and get punished and rewarded differently .

4.0
Apr 18, 2010

Barista Starbucks Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company, welcoming, benefits if maintained 20+ hours a week

Cons

Memorizing drinks/tasks can be rough at first.

Viewing 85024 - 85026 of 85,512 Reviews

Glassdoor has 91,233 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.