Starbucks reviews

3.5

57% would recommend to a friend

(85,512 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
2.0
Apr 25, 2010

Star-Sucks!

Recommend
CEO approval
Business Outlook

Pros

-fun people to work with -the job itself, is fun. -40% off discount as well as a free markout each week (1lb bag of coffee, or box of tea) -free drinks while working

Cons

-bad management -hard on your body -difficult customers -dont get much credit for how hard you work. -breaks are often not on time. -baristas only star at 9.00$/hr.. a raise 9 months later of 10 cents!! joy! .__.

4.0
Apr 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Great Atmosphere Good Benefits Free Coffee! Social Relevance

Cons

Consistent Feedback Clear and Concise Communication

3.0
Apr 24, 2010
Recommend
CEO approval
Business Outlook

Pros

I'm working here because of the health care benefits for part-time employees. After 3 months premium health care costs $80 a month as long as you work 240 hours a quarter (roughly 20 hours a week).

Cons

Standing on your feet for 7 hour shifts. Customers are always right even if they mess up their own order and yell at you. You get a 30 minute break if you work more than 6.25 hours in a day, and you're supposed to have a 10 minute break every 2 hours, but rarely does that occur since the store is usually very busy and the store is understaffed.

Viewing 85021 - 85023 of 85,512 Reviews

Glassdoor has 91,234 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.