Starbucks reviews

3.5

57% would recommend to a friend

(85,583 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
2.0
Dec 24, 2012

Expects quite a bit for minimal pay

Recommend
CEO approval
Business Outlook

Pros

Free drinks, free pound of coffee every week.

Cons

low pay (barista and shift lead roughly minimum to 11 dollars an hour.... assistant manager makes around 12-13 bucks an hour) lots of work expected of you, compared to other minimum wage opportunities.

2.0
Dec 21, 2012
Recommend
CEO approval
Business Outlook

Pros

I worked there in management during the company's heyday and it was awesome. I loved the culture, the people, the environment. I felt supported and that my management really cared about my job satisfaction and continued growth and development.

Cons

The environment and the company culture really changed in the mid '00s. The company started to get a little to big for it's own good and became a really cutthroat environment, bordering on toxic. Starbucks used to attract such a high caliber of talent to management, but because they stopped really, truly caring about their employees they lost TONS of great people to companies where career growth was actually possible and not just a carrot that was dangled in front of people, and where they were paid what they were worth. I left shortly after the "reinvention" of the company by Schultz in '08 and saw great people ushered out the door during the store closures without so much as a goodbye. Not cool. Not how a "people company" would handle downsizing.

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Glassdoor has 91,307 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.