Starbucks reviews

3.5

57% would recommend to a friend

(85,508 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Apr 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits for part-time (at least 20 hours/week) employees including medical, dental, vision, 401 (k), paid time off, stock options, and even tution reimbursement. The company has a whole does its best to provide a sense of community and unity within its employees with regular store meetings, employee satisfaction surveys, etc. Very flexible hours. A 30% employee discount (40% around Christmastime). OKAY pay increases. Stores open around 5:00am and close around 12:00am, so there is a wide window for work availability.

Cons

If you work hard and are a perfectionist, you may find yourself getting extremely frustrated. This is a DIRTY job. You will sweat. You will hustle. You will panic. You will encounter some of the most obscene and disgusting messes. For three years, I often found myself cleaning up after other peoples' (nubes, lazies) messes. This work is the farest thing from rewarding. Upper management can be distant and condescending. If you end up working at least 20 hours a week at a busy store, you will be exhausted much of the time.

2.0
Apr 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Free coffee when working, reasonable discount (30%), health benefits for parttime and fulltime employees, and some seriously good tips

Cons

minimum wage base pay even though you are working your booty off!, having to wake up so early and then deal with cranky people, gaining like15 pounds because of all the free coffee!

4.0
Apr 1, 2010

it was okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I has good co-workers, the store has their "regular" customers that always come in, friendly environment, partners receive benefits if you average out at least 20 hours a weeek which is pretty nice. And tips are always nice cause it's extra free money

Cons

opening shifts can start as early as 430 in the morning, tips can fluctuate depending on your area. I went from almost 1.50 to about 25 cents an hour in tips when i transferred which is a big gap.

Viewing 85039 - 85041 of 85,508 Reviews

Glassdoor has 91,228 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.