Starbucks reviews

3.5

57% would recommend to a friend

(85,508 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
3.0
Apr 1, 2010
Recommend
CEO approval
Business Outlook

Pros

They are passionate about their coffee! The company has one of the best flex time policies of any company I've worked for. That said, there are many abuses of policy. Meetings are conducted in a building much like a Starbucks coffee store with relationships as a critical factor to success.

Cons

Often it's who you know versus what you know. This can promote potential 'in-breeding' of partners that have been around forever and may need to caffienate their knowledge base, skills, and innovative abilities. They can talk up a storm over coffee. That said,some seem to be on permanent coffee breaks or can create constant, threatening storm clouds of dismissal. In the past waves of elmination due to the ecconomy, many key personnel were riffed because of not being either in the ingroup, in-the-know, or under the protection of a higher 'dead grind'. There are a significant number of dead coffee grinds remaining in Bucky's pot. The repeat use and cycles of old grinds delutes the true talent that facilitate the product and constipates the company from its true capacity and capability.

3.0
Mar 28, 2010

Pretty good for retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

dignity & respect of employees

Cons

pay average; limited growth potential beyond assistant manger

2.0
Mar 26, 2010

Unhappy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee, one pound per week. Safety of the employees is important!!

Cons

Often mismanaged by disgruntled managers.

Viewing 85042 - 85044 of 85,508 Reviews

Glassdoor has 91,228 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.