Is Starbucks a good company to work for?

Starbucks has an overall rating of 3.5 out of 5, based on over 91,258 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 57% of employees would recommend working at Starbucks to a friend and 42% have a positive outlook for the business. The best reviews about Starbucks have been left by employees working as Data Scientist , Recruiter and Receptionist .

Does Starbucks pay their employees well?

According to anonymously submitted Glassdoor reviews, Starbucks employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Starbucks. This rating has been stable over the past 12 months.

How satisfied are employees working at Starbucks?

57% of Starbucks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Starbucks 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Starbucks?

Barista (44994) , Shift Supervisor (9812) , Cashier/Barista (4308) , Store Manager (3147) , Supervisor (1116) , Barista, Shift Supervisor (956) , Barista Trainer (844) , Starbucks-Barista (738) , Manager (656) , Shift Manager (588) , Cashier (458) , Assistant Manager (379) , Partner (332) , Assistant Store Manager (325) , Shift Lead (288)

What are the pros of working at Starbucks according to real employee reviews?

"Great benefits such as stocks and healthcare insurance and they are very good at being flexible with your schedule." ((in 11790 reviews)); "you get at least one free drink and food item each day you work which is nice and convenient" ((in 4306 reviews)); "pretty much always great coworkers and very pro lgbt enviroment (ive worked at 3 now)" ((in 3743 reviews)); "they give free coffee and good insurance" ((in 3618 reviews)); "Met some great people there but the revolving door ratio is very high and not much people stay long" ((in 3542 reviews))

What are the cons of working at Starbucks according to real employee reviews?

"the pay is low and the way to climb is long and need to please a lot of people" ((in 4818 reviews)); "Poor management at my specific store (new people/supervisors were inexperienced or simply unwilling to help)" ((in 4483 reviews)); "Bad managers sometimes picked on me or withheld competition prizes from me after I won." ((in 2513 reviews)); "Little to no work life balance Unrealistic expectations around labor and metrics (do more with less mentality)" ((in 885 reviews)); "Poor upper management." ((in 766 reviews))

What are employees saying about Starbucks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Starbucks layoffs and their outlook for job security at Starbucks in 2026.

What are the top reviewed Starbucks locations?

Seattle , New York , Los Angeles , Chicago , Houston , San Diego , Dallas , San Francisco , Boston , Atlanta , Austin , Phoenix , Portland , Denver , Miami , San Jose , Las Vegas , Philadelphia , Orlando , Charlotte , Sacramento , San Antonio , Tampa , Indianapolis , Pittsburgh , Washington , Columbus , Saint Louis , Jacksonville , Nashville

Starbucks reviews

3.5

57% would recommend to a friend

(85,535 total reviews)

Brian Niccol

34% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (85,535 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews

3.0

Jul 26, 2012

Nice enough place to work, pays well enough.

Starbucks-barista

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours, always pay on time, choice between full time or part time job. Good work ethics, sufficient training.

Cons

Too many company policies, dissatisfied with the fact that we also had to clean toilets during our shifts, while also making coffees and working the till.

3.0

Jul 25, 2012

Coffee and companionship, at a price.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Starbucks is still a good company to work for; I was there for 7 years. In that time, I easily made several moves to several locations across the country, and never met any resistance for it. The pay was decent, the benefits were phenomenal, and the training was some of the best I've ever seen.

Cons

Since pay at Starbucks is determined by area, different areas make different amounts. This isn't always a bad thing, but the work load does not reflect your pay. If you work in a store in the Boston area, for example, you could work one of the many $35-$40k a week stores, which will see you running around all day performing customer triage to the best of your abilities, and see a certain pay for it. At other stores, in the same area, you could see substantially less customer flow, and still get the same pay. On its own, this isn't too bad, but it's a little disappointing to know that all that extra work isn't worth something.

5.0

Jul 24, 2012

Working in the best retail level environment

Barista

Recommend

CEO approval

Business Outlook

Pros

Friendly work environment Perfect place to hone skills required to succeed in the workplace Benefits are the best in the market Space to grow Great culture

Cons

Once past the lowest level the requirements and duties outweigh the paygrade

Viewing 85081 - 85083 of 85,535 Reviews

Jobs at Starbucks

barista - Store# 67488, PANAMA & OLD RIVER

barista - Store# 13220, 20TH ST. WEST & AVENUE I, LANCASTER

barista - Store# 61778, 2003 S. MAIN STREET, FARMVILLE

barista - Store# 05460, 175 W. SHAW

barista - Store# 05522, HAGEMAN & COFFEE

Starbucks

Starbucks reviews

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Reviews by job title

Nice enough place to work, pays well enough.

Coffee and companionship, at a price.

Working in the best retail level environment

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