Starbucks reviews

3.5

57% would recommend to a friend

(85,512 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
5.0
Dec 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Easy, fun, work environment. A great way to talk to customers and meet people from the neighborhood.

Cons

It's frustrating when people think our job is "easy". It's not.

5.0
Dec 18, 2011
Recommend
CEO approval
Business Outlook

Pros

drive to build Entrepreneurship in managers, focus on development of partners, diversity in company is embraced, benefits and package are excellent

Cons

baristas, supervisors should be paid more, often too much on the agenda , the SM, SS, barista team does a lot earn more pay than provided

4.0
Dec 13, 2011
Recommend
CEO approval
Business Outlook

Pros

+Flexible hours +Competent management who can empathize with student needs +Great culture that is born from rich history +Good benefits (medical, dental, occular etc...)

Cons

-Dealing with rude customers -High stress during rush hours -Very hard to switch shifts and not always guaranteed time off.

Viewing 85171 - 85173 of 85,512 Reviews

Glassdoor has 91,234 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.