Starbucks reviews

3.5

57% would recommend to a friend

(85,512 total reviews)
avatar

Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Dec 28, 2011
Recommend
CEO approval
Business Outlook

Pros

The benefits are good, not to mention tips. Starbucks can be a rewarding job, and is a good company to have on a resume. They also have a 401-k, stock options, and full time benefits even for part time partners. Also, as long as you are working, you are allowed as many beverages as you want. As an employee you can mark out one pound of coffee, or one box of tea per week. If you marked out 1 pound of coffee a week for an entire year you would have about 52 pounds of coffee!

Cons

The cons are, you have lots of customers which equals lots of drinks and that can be stressful considering everyone wants their beverage now. You are constantly put under a deadline of sales that are usually too steep to achieve. Customers can be angry, and also there are some customers that try to receive free drinks, using a variety of methods.

4.0
Dec 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Very good health benefits.tips,free coffee.

Cons

Not everyone pulls their fair share of the workload,and all they want you to do is talk to the partners,hardly any consequences

4.0
Dec 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Starbucks allows for fast promotion, many opportunities to relocate and work in different areas. Overall, it's a great company and a great place to start working for a young adult.

Cons

Can be stressful at times and the pressure to make drinks for unruly customers can sometimes be too much to handle.

Viewing 85168 - 85170 of 85,512 Reviews

Glassdoor has 91,234 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.