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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,318 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      1.0
      Nov 13, 2008

      Regional leadership at Starbucks unable to carry out Howard's vision

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The heritage, corporate responsibility and the partners. Starbucks built its brand on quality, consistency and convenience. We have tried to grow big while remain small, and I think senior leadership's continued vision is a good one, but so far, they have failed to correct the district and regional leadership's wayward path from that vision

      Cons

      The district and regional leadership are COMPLETELY out of touch. The phoenix market has diluted itself with external hires that don't really know how to manage the business or even what made Starbucks successful in the past. Store managers are not able to perform the tasks that are being asked of them and are GROSSLY under-compensated for the amount of time that is required to do the job well.

      4.0
      Nov 12, 2008

      Five year Store Manager at Starbucks

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Gives entry level management experience in coporate America. 2) A place where you can work your way to Store Management from bottom - beyond SM is questionable. 3) Great work/life balance. 4) Insurance for part-time partners (twenty or more hours per week). 5) Starbucks is a very socially responsible company. 6) Free coffee and espresso beverages while working. 7) Managers have great leadership confernces

      Cons

      1) Pay is not competitive for Store Managers. 2) Managers cannot give merit pay increases to partners. 3) Inventory system is outdated. 4) College education is not valued. 5) Too much communication and target changes. 6) Small backrooms to offive out of.

      2.0
      Nov 8, 2008

      SM position is ok, the rest SUCK!

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary for an SM really isn't that bad. An outside hire is usually better compensated.

      Cons

      The micromanagement is ridiculous. Constant, nerve-wracking micromanagement. Work/life balance could use some adjustment. However, the really big issues are these idiotic old ideas the company holds to about being the "finest purveyor" of coffee out there. Our whole bean is really good, consistently. But we are a quick-serve coffee business, not a restaurant, not a cd store, not a bookstore. We need to get away from all the extraneous b.s. we serve, and just get back to high quality coffee. Unfortunately, most of the leadership wants to give lots of "feel-good" speeches and not effect change, really.

      Viewing 85198 - 85200 of 85,318 Reviews
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      Glassdoor has 91,031 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.