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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,462 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      5.0
      Apr 16, 2011

      Good

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      free drinks and other benefits

      Cons

      the hourly pay could be higher...

      4.0
      Apr 13, 2011

      I love the creative atmosphere, fast-pace of the job, and working with customers.

      Lead barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      The customer interaction. People absolutely love you when you can make a drink exactly to their liking and they turn into loyal customers. I have had several customers who said they prefer me to make their drink. I believe it is also important to make it about the overall experience and not just the product. I ask them about their day and how their classes (I work on a University and am currently a student as well) and work are going. People really appreciate it when even just a few seconds of their day, someone takes the time to ask "How are you?" and really listen for an answer, while making them a drink that could help improve their day just a little better.

      Cons

      Since I work for a licensed store, I feel like there is very little room for advancement within the company and we get little to no benefits. I am studying International Business and Marketing so I would love to get into more of the Corporate Starbucks higher management positions possibly in the future. Therefore cons: I feel like I work way too hard and get very little back from my licensed store (even though I know how to do everything that a corporate barista does). In addition, our store is very unfair in compensating its employees, with a severe imbalance in equal level of work. The plus side though is that our store is very flexible with my schedule because we are all university students.

      4.0
      Apr 11, 2011

      Typically fun, fast paced and challenging

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Atmosphere and energy of the workplace is enjoyable. Love getting free coffee while working and great discounts while not.

      Cons

      The hours take some getting used to if you are opening. Can be hectic during the rush if everyone is not giving their best.

      Viewing 85237 - 85239 of 85,462 Reviews
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      Glassdoor has 91,180 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.