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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,519 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      86K reviews
      5.0
      Nov 26, 2017

      My time at Starbucks

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a great place to work! Everyone was nice and friendly, the GM was great too! It's awesome you get to take home a bag of coffee each week and free drinks while your working is nice too!

      Cons

      A little too serious, I completely understand if Starbucks is your career to take your job seriously 100% however most of the people working were students, we show up, we do a good job and have a smile on our face, what more can management ask for?

      3.0
      Oct 31, 2017

      Starbucks Corporate HR, Finance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a pleasant corporate environment for the most part and a very socially responsible as well as profitable and still growing company

      Cons

      Company wide aversion to anything but sunny optimism: This is a company that prides itself on the cheeriness of its store partners. Unfortunately, this Starbucks work culture in HQ, at least, leads to serious errors in long term planning. The environment also encourages strongly discriminatory behavior on the basis of personality type/health condition/life circumstances. This particular flaw of the Starbucks work culture is unfortunately pervasive in my former department.

      3.0
      Oct 21, 2017

      Good work life balance but lots of churn

      Brand manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance. Strong commitment to community service, although it's not as strong as it was a few years ago.

      Cons

      Low morale (2017) and high employee turnover. Lots of organizational changes and new additions to senior leadership. Employees aren't given ownership over their work. The organization is very top heavy.

      Viewing 226 - 228 of 85,519 Reviews
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      Glassdoor has 91,241 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.